Terms and Conditions

Last Updated: August 25, 2026

Agidel Insurance Agency is an insurance agency that helps businesses and individuals obtain insurance quotes and coverage through licensed insurance carriers and general agents.

 

Acceptance of Terms

These Terms and Conditions (“Terms”) govern your use of the Agidel Insurance Agency (“Agidel,” “we,” “us,” or “our”) website and customer portal (together, the “Services”). By using our Services, calling our office, or providing your information to us, you agree to these Terms. If you do not agree, please do not use our Services.

 

No Guarantee of Coverage or Quote

Using our website, customer portal, or text/email communications does not guarantee that you will receive an insurance quote, that any quote will be accepted, or that coverage will be bound or issued. Submitting information through our portal is a step in the process of requesting a quote; it is not an application for insurance, a binder, or a policy, and does not by itself create any insurance coverage. Coverage exists only once a policy has been issued by a licensed insurance carrier and confirmed in writing by Agidel or the carrier. Rates, terms, and eligibility are determined solely by the insurance carriers and general agents we work with, not by Agidel.

 

Accuracy of Information

You are responsible for providing accurate, complete, and current information when using our customer portal or communicating with our agents. Inaccurate or incomplete information may delay your quote, result in an inaccurate quote, or affect coverage or claims under any policy ultimately issued. Please review the information displayed in our customer portal carefully before submitting it.

 

Text Message (SMS) Terms

If you provide your mobile phone number to us, you may receive a text message from Agidel containing a secure link to our customer portal.
  • Consent: By providing your phone number to an Agidel representative in connection with a quote request, you consent to receive this text message.
  • Message frequency: Message frequency varies based on your active quote request. In most cases, you will receive a single text message per quote request, not a recurring series.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • Opt-out: Reply STOP at any time to stop receiving text messages from us, or HELP for assistance.
  • Carrier disclaimer: Carriers are not liable for delayed or undelivered messages. We are not responsible for message delivery delays caused by your mobile carrier or device.

 

Use of the Customer Portal

Our customer portal provides a secure, tokenized link for you to verify and submit information related to your insurance quote. You agree to:
  • Use the portal only to provide information about you, your own business or the business you are authorized to represent.
  • Not attempt to access another person’s or business’s information through the portal.
  • Keep any link we send you confidential; it is intended only for the recipient and is not meant to be forwarded or shared.
Portal links expire after a limited time for security purposes. If your link has expired, contact us to request a new one.

 

Intellectual Property

All content on our website, social media, and customer portal – including text, graphics, logos, and software – is owned by or licensed to Agidel and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without our prior written permission.

 

Limitation of Liability

To the fullest extent permitted by law, Agidel and its officers, employees, and agents are not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our Services, including but not limited to delays in quoting, errors in information you provide, or interruptions in text message or portal availability. Our Services are provided “as is” without warranties of any kind, express or implied. Nothing in these Terms limits any liability that cannot be limited under applicable insurance regulations or law.